Customer Information Regarding Coronavirus | Victoria Park Mazda

Customer advice regarding the Coronavirus

IMPORTANT INFORMATION

Last Updated 25/03/2020 - Information relating to after 5pm 27th March 2020

COVID-19: To protect the safety of our customers and team, our dealership is temporarily closed until deemed safe to reopen. For urgent enquiries, please contact Mazda’s Customer Relations Team at mmukassistance@mazdaeur.com or call on 03457 484848 between 9am – 5pm Monday to Friday. All enquiries will be answered as quickly as possible – thank you for your understanding.


Last updated: 25/03/20

It’s with a very heavy heart that will be closing the doors at Victoria Park Mazda at 5pm on Friday 27th March 2020 for the time being. The first time in 38 years as your local Mazda dealer.

The health of our staff and customers is always the first priority and over the last 48 hours, it’s become increasingly clear that staying open would endanger this.


We would like to thank our community, including every customer that has visited over the last few weeks, and all those sending support from afar. We are incredibly proud of the team we have built at Victoria Park Mazda, so to say goodbye to some of them is heartbreaking. We are trying to support and provide assistance wherever we can and will be staying in touch throughout this process.


This is by no means goodbye. When this eventually passes, we intend to return, more determined than ever to deliver outstanding cars and customer service. Only time will tell when this is.

Keep an eye out on our social channels for updates and resources to help through this period.


Be kind, safe and look after each other -- that’s all we can do for now.


Gareth Jones, Tony Marshall, Dianne Marshall and Peter Marshall


Last updated: 24/03/20

PLEASE NOTE WEDNESDAY 25th March to 5pm FRIDAY 27th MARCH 2020

We are open for business but only the Service, MOT and Parts Operations are availableto help you with all of your Service and Parts needs.

If you do not feel well or would rather not visit us, please visit our website to browse inventory, set an appointment, or chat with us. During this time the Sales Department is CLOSED until further notice.

If you have any concerns about an existing service appointment, we would be happy to reschedule; please contact us to do so. We are available to assist you.

We will continue to closely monitor the situation and do all we can to protect you and our employees.

Revised Service and Parts Operations Opening hours during this time are Monday to Friday 8am - 5.00pm Monday to Friday, Saturday and Sunday we will be CLOSED!

Thank you,


Gareth Jones, Managing Director